Customer Care
CUSTOMER CARE
It is our Endeavor to provide top quality services to our valued customers to their entire requirement and satisfaction, through our After Sales Network across Pakistan. Our Dealers’ workshops with skilled manpower to serve in all major cities are equipped with state of the art latest technology, tools & equipments and technical manpower to handle conventional and Electronic Fuel Injection (EFI) system.
First free service is due at 1000 Km or 1.5 months. However, this facility can be availed upto 1500 Km or 3 months whichever comes first.
The First Free Service includes items as recommended in maintenance schedule.
Second Free Service is due at 5,000 Km or 3 months. However, this facility can be availed upto 6 Months (not exceeding 5,000 Km).
The Second Free Service includes Free Inspection and Labor free service as recommended in maintenance schedule.
The vehicle maintained by Suzuki Authorized Dealers at 1,000 Km is eligible to avail 5,000 Km inspection and Labor Free Service.
Suzuki Exchange
Suzuki exchange program provides the most convenient way to upgrade from your old car to a New Suzuki by just paying the difference. Whereas you can also exchange your old car from Suzuki certified used car.
Bring your old car to any Suzuki 3s dealership and avail this best offer by Pak Suzuki.
- Best price for your used car
- Priority delivery in exchange
- Exchange opportunity with Suzuki new/ certified used car by just paying the difference.
TOP 10 REASONS TO EXCHANGE
- Evaluation on 130 checkpoints
- Best price for your used car
- Your car is in safe hands
- Priority delivery in exchange
- Exchange opportunity with Suzuki new/ certified used car by just paying the difference.
- Proper transfer of documents (your used car sold only after transfer of documents)
- Immediate payment
- No Hidden charges
- No middle men, No commission
- Fair and transparent deals at Suzuki Authorized dealerships
SUZUKI CERTIFIED USED CARS
Now you can drive the Suzuki Certified Used Car of your choice without it being heavy on your wallet with a name that you have trusted for decades. With Suzuki Certified Used Cars, you can be assured that you will get the best value for your money.
Certified by Pak-Suzuki
- 1 Year warranty
- Evaluation on 130 Check Points
It’s a huge topic to discover and elaborate but here we are providing some useful tips that will enhance your knowledge and guide you before engaging in buying of the used cars from any source.
- Do the market survey before engaging in the buying activity; try to find out resale values of each and every model, version, make and color of the vehicle of your choice.
- Year of manufacture and year of registration of the used cars.
- Make sure the auto manufacturer is offering you the certification and warranty & not the local unauthorized dealer of your city or area with no certification / verification of the vehicle.
- Check the Odometer for mileage of the used vehicle, tempering in the odometer might be a possibility.
- Self inspection of the Engine room, tires, battery, paint and wear and tear.
- Check the conditions of the electrical components such as Hind Lights, reverse lights, dippers, parking lights, & cabin lights & their working.
- Warranty Booklet & certificate of auto manufacturer
- Warranty terms & conditions.
- Road tax clearance and all legal issues.
- Nice & long test drive to inspect shocks, /brakes, suspension and other important component.
- Authentication and verification of seller’s bonafide and transfer of ownership in your own name.
SUZUKI EXTENDED WARRANTY
THE EXTENDED WARRANTY IS ONLY APPLICABLE ON:
- Suzuki vehicles sold and delivered by an authorized Pak Suzuki dealer.
- Vehicles serviced by Pak Suzuki authorized dealers, as per Pak Suzuki recommended periodic maintenance schedule, given in the Owners' Manual and Warranty & Service Booklet.
- Vehicles under primary warranty, at the time of purchase of extended warranty.
